We want you to be completely satisfied with your purchase. If you are not, here is exactly how our return process works.
Return Window
You have 30 calendar days from the date your order is delivered to request a return. After this period, we unfortunately cannot accept a return.
Eligibility
For returns that are not related to a defect or damage:
Items must be unused, unworn, and in the same condition you received them. They must also be in the original packaging with all tags, inserts, and accessories included. Returns that do not meet these conditions may be refused or subject to a partial refund at our discretion.
For defective, damaged, or incorrectly shipped items:
Please contact us immediately. We will arrange a free return and full refund or replacement. We may ask for photographs to help us identify the issue quickly.
How to Start a Return
- Email us at info@dmmicsale.it.com with your order number and the item(s) you wish to return.
- We will reply with a prepaid return shipping label and detailed instructions.
- Pack the item securely in its original packaging, attach the label, and drop it off at the carrier location indicated on the label.
Return Shipping Cost
All returns are free. We provide a prepaid return label at no cost to you. There are absolutely no restocking fees – ever.
Return Address
All returns must be sent to:
DMMIC Sales LLC
1930 Wigeon St.
Granbury, TX 76049
United States
Refund Timeline
Once your return is received and inspected, we will process the refund within 1–2 business days. The refund will be issued to your original payment method. Please allow an additional 7–10 business days for the credit to appear on your statement, as this depends on your bank or card issuer. You will receive a confirmation email as soon as we have initiated the refund.
If you have not received your refund after 10 business days from our confirmation, first check with your bank, then contact us and we will investigate.