Order Processing
We process and pack every order within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed after 2:00 PM Central Time on Friday or over the weekend will begin processing the following business day. You will receive an email with a tracking number as soon as your package is handed to the carrier.
Where We Ship
We currently ship exclusively within the contiguous United States (the 48 continental states and the District of Columbia). At this time we do not ship to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses, or any other U.S. territories. We also cannot deliver to P.O. Boxes – a physical street address is required.
Carrier & Delivery Time
We partner with major national carriers such as USPS, FedEx, and UPS. The specific carrier for your order is assigned based on your location, package size, and the fastest available route.
Once your order has been processed, standard delivery takes 3–5 business days within the contiguous United States. Most orders are delivered within 4–7 business days from the date of purchase, including processing. Delivery times are estimates and may vary during peak seasons or due to circumstances beyond our control.
Shipping Costs
All orders ship free of charge. There are no minimum purchase requirements, hidden handling fees, or surcharges – the price you see at checkout is the final price you pay.
Tracking & Delivery Issues
As soon as your package ships, you will receive a tracking link via email. If your package is marked as delivered but you cannot locate it, please check with neighbors and your local post office first, then contact us within 5 days so we can assist. We are not responsible for packages lost or stolen after carrier confirmation of delivery, but we will do our best to help resolve the situation.
Questions About Shipping?
Email info@dmmicsale.it.com or call +1 405-596-2008 during our business hours.